Exommerce LLP ("Exommerce", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
1. Who We Are
Exommerce LLP is a Business Transformation & AI Advisory firm headquartered in Bengaluru, India. Our website is exommerce.online. For any privacy-related matters, contact us at admin@exommerce.online.
2. What Data We Collect
We collect information you provide directly through our website forms and contact channels, including:
- Identity data: First name, last name
- Contact data: Business email address
- Professional data: Company name, job role/title
- Enquiry data: Business challenges, technology infrastructure details, budget range, urgency, and any descriptions you provide
We may also collect limited technical data automatically when you visit our site (browser type, pages visited, referring URL) for analytics purposes via cookies and similar technologies.
3. How We Use Your Data
- To respond to your enquiry and schedule your free strategy session
- To assess your business needs and prepare a relevant response
- To send follow-up communications related to your enquiry
- To improve our website and understand how visitors engage with our content
- To comply with our legal and regulatory obligations
We do not sell, rent, or trade your personal data to any third party for marketing purposes.
4. Legal Basis for Processing
- Consent: Where you have submitted a form or contacted us voluntarily
- Legitimate interests: To respond to business enquiries and improve our services
- Legal obligation: Where required by applicable law
5. Data Storage and Security
Form submissions are processed via Google Forms / Google Apps Script and stored in Google Workspace, subject to Google's own data protection policies. We take reasonable technical and organisational measures to protect your data. Enquiry data is typically retained for 3 years from submission.
6. Cookies
- Essential cookies: Required for the website to function. Cannot be disabled.
- Analytics cookies: Used to understand visitor interaction. Only set after consent.
7. Your Rights
- Right of access, rectification, erasure, restriction, objection, and portability
To exercise any right, email admin@exommerce.online. We respond within 30 days.
8. GDPR & India DPDP Act Compliance
Where applicable, we process personal data in accordance with GDPR (EU) 2016/679 and the Digital Personal Data Protection Act, 2023 (India). Data Principals may submit requests by emailing admin@exommerce.online.
9. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.
10. Contact Us
Exommerce LLP
Email: admin@exommerce.online
Location: Bengaluru, Karnataka, India